啊啊啊啊啊啊啊啊啊啊啊啊啊啊啊
这几天的运气很糟。。。。
感觉相当的遭!!!!!!
昨天来了个顾客
尽投诉些有的没的。。。
投诉些2个礼拜前的事。。。
说我们的service very bad
and the girl that service her hav a v bad attitude......
but i'm de only 1 who's know what happen
事情是这样的。。。
about 2 weeks ago,
when 1 working and i received a call from customer (mrs bigelow)
me:Giant pharmacy,can i help you?
mrs bigelow :hi,i'm very upset about my son prescription.
me:what is your son name?
mrs bigelow:his name is XXX.i call in for refill 2 weeks ago and Dr have been fax to giant pharmacy 3 times.i have no idea why giant pharmacy didn't get it.
me:let me check it.....erm...i check my computer but it didn't show any record that Dr have fax for us.
mrs bigelow:what it that mean!!!!!(she start scuming)u need to check ur fax meshine!!!the Dr alrd send 3 times!!!can you call the Dr or what can u do for my son presciption!!!!!!he need it!!!!!!!
me:mam...
mrs bigelow:can i speak to the pharmisct?!!!
me:the pharmisct is helping the customer now.
mrs bigelow:who am i speak with now?
me:i'm a technician.i can fax again to the Dr for u if u wan......
mrs bigelow:the Dr get ur fax and alrd fax it back 3 times!!!!!!
me:mam!!!!we didn't receivedd anything from Dr office!!!!!anyway i can fax again for u.
mrs bigelow:can u call the Dr!!!!!!
me:normally the Dr want us to fax it but i'm gonna call the Dr for u.
mrs bigelow:ok,thanks.
现在又来投诉!!!
不过没人知道她说的那位性格超差的人就是我。。。
我真的不懂那些顾客这么就那么不明白我没的立场!!!
永远只会要求我们做着做那的!!!!
啊啊啊啊啊啊啊啊啊啊啊啊啊啊啊啊啊啊啊啊啊啊啊啊啊啊啊啊啊啊啊啊啊啊啊
昨天被投诉,今天有差点把公司给毁了。。。。。。
今天拿着食物到休息室去烘热。
怎知刚烘,microware get fire.........
当时还真的白我给吓死了。。。。。。。。
急的把食物拿出来,可火还是在烧。。。。。
只好那旁边的书一直打一直得在打。。。
终于火免了。。。。。
真的把我吓死了!!!!!
my luck really v bad............
haiz...........
when i tell my dad,he say i should tk more attention when i did anythings......
bcoz tis yr my luck not tat good.......
now i believe le..........
really v bad............
hope evrything will be ok ba.............
2010年4月3日 星期六
張貼者: cHriStin3 於 上午10:42
訂閱:
張貼留言 (Atom)
2 意見:
服务客户的工作真不容易做,加油吧.
幸亏没有烧到你,烧了公司不用做工咯,哈哈哈哈哈哈哈哈哈哈哈哈哈哈哈哈哈...XD
哈哈哈哈哈哈哈哈哈哈哈哈哈哈哈哈哈哈
yalo,if i relly did tat then....i no need work liao....
but really luckly.......OMG.....-_-
張貼留言